Here are sample job postings for Commercial Operations roles:
Sr. Program Manager, WW Commercial Operations
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing at a staggering pace in terms of revenue, customers, people, and complexity.
LOCATION: Preference for this person to be located in one of the following locations: Seattle, WA USA, – San Francisco, CA USA – Palo Alto, CA USA – Los Angeles, CA USA – Denver, CO USA – Austin, TX USA, New York, NY USA, Atlanta, GA USA – Arlington, VA USA, Houston, TX USA. Relocation assistance available from within the United States.
Role Summary:
The AWS Worldwide Commercial Sales Strategy and Operations team is seeking an innovative, action-oriented Program Manager (PM) to drive sales planning and operations programs. This role will be responsible for creating project plans, building workflows, working across global stakeholders, and establishing the business rhythm of planning activities that align to sales strategy and goal execution. The PM should be well-versed in program/project management, organizational change management, and be able to maintain a high bar on quality of execution and deliverables.
This role will work closely with sales operations, functional teams, sales field members, and leaders across WW Commercial to build and iterate on global best practices and experiments. A key responsibility of this role will be to build a global mechanism to inventory, measure, provide visibility, and scale local experiments, best practices, and mechanisms for leverage globally. Likewise, this role will track and share what experiments didn’t work and why, to avoid duplication in the future.
The ideal candidate learns quickly and easily adapts to change, is comfortable with ambiguity while working in a fast-paced environment, earns trust through performance and relationship building, and communicates with and is able to influence employees at all levels of the organization. Cross-team coordination, excellent communication skills, the ability to collaborate and bring people together, and drive to results are essential.
Responsibilities include:
Commercial Operations Manager
Spotify Studios is the team that oversees all relationships, development, and production associated with podcasts. We are looking for a Commercial Operations Manager to support our podcast monetization efforts as we scale the podcast industry across the globe. This individual is fluent in understanding both the needs and priorities of a sales organization as well as content production teams. This individual is a problem-solver, adept communicator, and is genuinely excited about growing the podcast industry in a way that brings more ad dollars into the space while also prioritizing the listener experience and the work of creators.
The right candidate is passionate about evolving the advertising business in the podcast space, and enjoys working collaboratively in a fast-paced environment.
Director, Commercial Operations
In a fast changing and increasingly complex selling – and buying – environment, Commercial Operations ties together strategy and execution, supported by digital applications and analytics.
The Commercial Operations role is focused on the following:
This focus, led by the Director, Commercial Operations, will result in improved salesforce productivity and effectiveness in the region, accomplished through aligned sales strategy and the right digital mindset.
We are looking for a strong individual who can balance strategic thinking and attention to detail, with a focus on execution. The ideal individual will be able to ramp up quickly in a high-performance organization who is driving a sales transformation to accelerate top line growth.
Primary Responsibilities
Basic Qualifications:
Preferred Qualifications:
Dir., Regional Commercial Operations
We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. By embracing our diverse experiences and views, we are better positioned to deliver results, create innovations that matter, and thrive in today’s changing world. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive.
Primary Purpose:
The Regional Director of Commercial Operations AMR is responsible for ensuring that Tektronix commercial operations teams are managed for success. They oversee and coordinate all processes and activities that support order operations, customer support and Demo & Encore operations for the Tektronix in the AMR region. You will work with the Sales Operations leaders, Sales, Marketing, Operations to operationalize commercial support activities in the AMR region. This person is highly motivated, collaborative and has a deep passion for success. You have a strong operational background with a proven track record of creating excellence in operations that enable predictability, scalability and efficiency and the ability to deliver high-impact results.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Manage a team of over twenty people, including two managers and operations analysts driving both direct and in-direct channel sales functions.
Responsible for customer service and support teams as well as Tektronix demo and used equipment operations, logistics and strategy.
Cross-functional alignment and coordination with critical business and partner stakeholders to maximum impact and provide a best in class customer and field experience. Oversees the Customer Success and Order Operations teams and leadership to ensure all aspects of AMR based order processing and management of the Tektronix OEM portion of the Tektronix portfolio are successfully executed to maximize customer satisfaction and drive customer retention. Collaborates with the commercial leadership and finance teams to ensure availability of data and reports tracking metrics for the commercial leadership, executive management commercial team, engaging stakeholders to track and manage KPI’s, lead routing and conversion, funnel management with a focus on continuous improvement and customer impact.
Responsible for all aspects of Regional Demo & Encore business management. Including CapEx management of inventory,
oversight of strategic demo units to support new product sales activities and assignment strategy for these units globally in partnership with sales and product line efforts, as well as ROI tracking and management, Encore sales strategy oversight and leadership and defining strategic positioning of Demo and Encore processes and products. Leads AMR customer communication efforts and act as a hub for presale, post-sale order related support activities of all kinds and represent the AMR region with the global team to align processes, resources and benchmark best practices to streamline commercial processes and create a superior customer experience. Create and execute effective regional channel sales programs and sales incentives strategies that maximize our product reach and return on investment within our customer base.
Minimum Skills and Competencies:
The requirements listed below are representative of the
knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Expert level skills in Excel, CRM (Microsoft Dynamics), strong skills in Microsoft products such as Word, Access & Teams.
Affinity for Value Stream Mapping and Transactional Process
Improvement (or willingness to learn)
Strong ability to work with remote teams and lead meetings in a collaborative and virtual world
Must be data driven with significant knowledge of analytics and data reporting and a data driven decision making mind-set, experience in Oracle and OBI or other similar system required.
Familiar with lead management and reporting.
Self-directed with ability to multi-task, manage details and problem solve to meet objectives.
Strong written and verbal communication skills, organized and a good time manager.
Focus on operations with a strong analytical mindset
Ability to work collaboratively across business functions to
coordinate and manage to executable outcomes.
Excellent interpersonal skills with the ability to establish working relationship success with individuals at varying levels across the
organization and customer.
Experience:
Requires minimum BA/BS in Engineering or Business.
5+ years of experience in managing channel operations,
commercial operations finance and/or sales leadership.
Preferred location is Portland, alternative locations may be considered.
Experience in software and/or Test and Measurement environment preferred.
When you join Tektronix and Fortive, you will work in an extraordinary team, learning with and from great people, where diversity and inclusion is celebrated. You will have the opportunity to do work that makes a difference in the world. You will be trusted and empowered to
contribute in meaningful ways with visibility and accountability. We are obsessed with our customers and have a commitment to transparency, unending learning and growth to accelerate progress and innovation. Join us for the excitement of a startup with a history of success! For You. For Us. For Growth.
Due to US Department of Commerce export control regulations governing technical data of Tektronix products, Tektronix needs to know the citizenship of all its employees. Note that US Citizenship is not required for most positions. Hired candidates will be asked to bring proof of citizenship (passport, birth certificate, green card, visa or similar) on their first day of work.
All employment offers are contingent upon successful completion of our pre-employment drug screening, background/criminal check, and if applicable a motor vehicle record search and/or financial record check.
Candidates with less education/experience may be considered for other opportunities Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets. With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.
Fortive is headquartered in Everett, Washington and employs a team of more than 24,000 research and development, manufacturing, sales, distribution, service and administrative employees in more than 40 countries around the world. Our team grows by tackling challenges that accelerate progress and further their careers. With a culture rooted in continuous improvement, the core of our company’s operating model is the Fortive Business System. For more information please visit: www.fortive.com .
Tektronix is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Our work accelerates technological breakthroughs that are revolutionizing culture and industry worldwide. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies.
Realize your true potential at Tektronix – join us in revolutioneering a better tomorrow.
“The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a Fortive Company. Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail [email protected] to request accommodation.”