Job Ads - Documents & Records Management

Compliance Records Management Officer

The Compliance Records Management Officer will establish and manage the firm’s books and records policies and work closely with the firm’s software development groups to ensure that records are accurately and consistently maintained. The Records Management Officer will be responsible for ensuring that the firm has a complete map of where its data and documents are stored and confirming that these retention efforts are in line with applicable regulatory requirements in all applicable jurisdictions (countries).

The Records Management Officer will work collaboratively with stakeholders in Legal, Compliance, Electronic Records Administration, Operations, and Software Development groups to:

Design an enterprise-wide records management framework.
Establish comprehensive firm-wide procedures and enhance existing controls to facilitate a sustainable record management process.
Identify any existing inefficiencies with the firm’s current maintenance and/or storage of books and records and design enhancements to address them.
Guide department managers on record-keeping and retention procedures and requirements

Job Requirements and Desired Skills

Bachelor’s required. Preferred majors include Information Management, Data Sciences, Computer Sciences, MIS, or Finance
Certified Records Manager (CRM), Information Governance Professional (IGP), is a plus.
5+ years of experience in the financial services industry
Experience working with records management systems
Ability to manage a large scale project and work effectively with other team members in a technical setting.
A high level of comfort with Information Technology is needed to interface with team members, navigate records, conduct testing, re-mediate system alerts and author training materials.
An understanding of the financial products and knowledge of relevant regulations, or ability to learn them quickly.
Familiarity with scripting or query language is a plus.

Company Overview
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Interactive Brokers (“IBKR”), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR’s premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.

Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.

Mid-Level – Enterprise Content and Records Management (ECRM) Consultant

The iQ Business Group

IQBG is a leading provider of enterprise information management (EIM) solutions to highly regulated industries and the public sector. Our core competencies include ECM, records management (RM), business process and customer experience management, information exchange, and the design and automation of discovery-related processes. Our subject matter experts (SMEs) and engineers combine industry intelligence with leading technologies to provide a broad range of services in strategy; operations; information technology (IT); systems engineering and integration; and organization, change, and program management.

Job Description

The IQ Business Group (IQBG) is currently recruiting for two experienced Enterprise Content and Records Management (ECRM) Consultants. The Mid-Level candidate should have least three to eight (3-8) years experience using and implementing Open Text Content Management solutions and formal records retention policies

This is a multi-disciplinary role that will require the successful candidate to take on numerous diverse responsibilities and will necessitate the ability to interact closely with our clients’ senior business and technology managers. This position is aimed at someone who is seasoned and has strong business support, business analysis, data analysis and testing experience and strong project management skills. The person taking on this role will be a self-starter, capable of working independently with minimal supervision.

What an ECRM Consultant will do – Job Description:

Develop/update file plans
Record schedule inventory and maintenance
Develop disposition strategy
Project Leadership: Lead and mentor additional project staff team thru the delivery process;
Delivery Excellence: Ensure that the project team produces and delivers high quality deliverables and solutions;
Accurate Reporting and Tracking: Ensure project status information is accurately recorded and communicated to both IQBG and client management in a timely fashion;
Project Communication & Negotiation: Maintain clear communications with sponsors, stakeholders and project team members; negotiate through impasses to keep the project moving forward;
Project Planning and Scheduling: Establish and maintain accurate and up to date project plans;

What an ECRM Consultant will have – Skills & Requirements:

Five to ten (5-10) years of enterprise ECRM experience including

Experience with industry leading ECRM solutions from vendors such as IBM, EMC, OpenText, Hyland or others: OpenText experience is preferred;
Solutions Delivery Methodology including exposure to Agile methodologies;
Proven Leadership of ECRM technical, analysis and design teams;
Excellent communication: Verbal and written, interpersonal and presentation skills;
Excellent business management and developmental skills;
Ability to manage multiple projects concurrently;
Efficient team management skills;
Ability to resolve conflicting situations;
ECRM Technical Architecture and Design knowledge;
Effective problem solving skills;
Highly organized and experienced in multi-tasking;
Proficiency in Microsoft Office including MS Project and Visio;

Qualifications

Preferred Bachelor’s degree from four-year college or university
Minimum of 3 – 8 years of related ECRM Project Management experience (Mid-Level)

Digital Asset Specialist

Shutterfly

This role will be responsible for supporting the creative Digital Asset Management system and workflows.

How will you make an impact?

Responsible for DAM functionality; provide guidance and technical advice for internal and external users; oversee usernames, security settings, permissions, troubleshoot user issues and connected systems syncs, report bugs and enhancements
Responsible for asset management – processing, tagging and archiving content as required as per existing metadata models, nomenclature standards, taxonomies and other controlled vocabularies as needed
Manage digital assets workflows for multiple projects while maintaining and holding vendors accountable for quality
Comfortable with handling various formats of digital assets including print, web and video
Consistently review retouching for quality control and brand standards at various stages and provide clear and timely feedback to vendors and photo art director
Support and work as an advisor/voice of DAM improvements
Facilitate retrieval of previously catalogued assets
Develop and implement onboarding and training programs for internal staff and external vendors
Assist with system reporting and utilization metrics
Research and make recommendations on emerging standards and best practices in digital asset management. This includes digital asset preservation, metadata, and digital rights management

Your success will be because you are/have…

1 to 3 years’ experience in Digital Asset Management or Digital Media Management
Hands-on technical experience with library systems or content management systems
Demonstrated success working with digital assets
Ability to organize time and meet deadlines, manage workflow and prioritize effectively
Ability to manage and execute multiple complex projects simultaneously
Strong computer skills and familiarity and comfort with database applications
Proficiency with Adobe Cloud applications
Experience with Adobe Experience Manager preferred
Strong analytical, prioritizing, interpersonal and problem-solving skills
Bachelor’s degree preferred

About Shutterfly

Shutterfly’s purpose is to help Share Life’s Joy. For over 20 years, Shutterfly has and will continue to empower customers to make the most out of life’s most memorable moments. We delight over 10 million customers, processing over 26 million orders yearly and hosting over 40 billion photos. That is a lot of memories. Memories become stories we pass down through generations.

Manager, Records Management

PRA Group

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary:

The Manager, Records Management is responsible for leading and managing our enterprise data governance efforts, helping to define the strategy and leading the definition and progress on our data governance roadmap. The Manager, Records Management will work across the enterprise to facilitate improving the overall quality and value of data assets, address regulatory requirements and support the strategic business needs of the enterprise.

Key Responsibilities (other duties may be assigned):

Lead efforts to establish Records Management Policy and Procedures focused on improving data quality and protecting sensitive data. Define strategy and associated roadmap for implementation.
Ensure a holistic approach to Records Management, is employed in projects that addresses the people and process components of data quality, data stewardship, data classification and sensitivity, data policy and standards, and metadata management.
Build a matrixed network of data owners, data stewards, and other influential stakeholders in the business line to adopt the data governance policy and best practices in their business units. Establish a system of decision rights, accountabilities and control mechanisms that define who can use which information, when, and how.
Ensure the establishment of a comprehensive and consistent process for managing the entire lifecycle of data policies and their exceptions, with clearly defined roles and responsibilities around the development and management of policies.
Serve as a liaison between business, functional areas and technology, to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and understood, and considered as part of operational prioritization and planning.
Assures compliance with regulatory and privacy requirements during design and implementation of data classification and sensitivity.
Reviewing existing processes and continually improving them. This includes reviewing lessons learned from each initiative within the team and providing recommendations to senior management regarding process improvements.
Define key performance indicators for various dimensions of data quality and create scorecard for evaluating data quality, compliance with policies, standards, and roles and responsibilities.

Supervisory Responsibilities:

Manages the Records Management Team. The team consists of both full-time and/or contract employees.

The Manager, Records Management will apply a high level of leadership experience, high energy level and business sense to communicate with internal stakeholders and external vendors while effectively leading the Enterprise Data Governance program.

The Manager, Records Management will execute against an enterprise data governance framework, with a focus on improvement of data quality and the protection of the organizations data assets through modifications to organization behavior, policies and standards, principles, processes, governance metrics, related tools, and data architecture.

Professional Experience/Qualifications:

Education/Experience

Bachelor’s degree in Math, Engineering, Computer Science, Statistics, IT, or related quantitative disciplines.
5+ years of experience in Data Governance industry standard best practices
5+ years of experience in Data Quality Management
5+ years of experience in Data Classification and Sensitivity Management
A thorough understanding of Agile development

Director of Records Management

Simmons Bank

Position Summary

Director of Records Management is responsible for the planning, development, implementation and management of company records infrastructure throughout the organization’s geography. This includes information governance and compliance in the design, implementation, and development and/or maintenance of policy and procedures, information processing work flow, project management, records retrieval, and records management systems to ensure data security, systems integrity, and efficiency.

Essential Duties and Responsibilities

Assess current state and make recommendations for improved work streams including the transition from paper to electronic record keeping in various industry settings and business entities.
Create organization of people, technology and process that can maximize the use of technology to eliminate paper while creating the logistical process required to best organize the storage and retrieval of paper where it is still required.
Evaluate and recommend technology solutions for short-term and long-term records initiatives.
Assess current work flow and document records management life cycle; provide road map to future state.
Recommend, design, and implement new streamlined methodologies for processing/housing information and retrieving information in various work streams and business units.
Design and implement best practices for preserving, maintain and destroying physical records.
Develop and/or evaluate quality control and assurance plan for documents preserved in approved repositories.
Ensure risk management compliance with efficient creation, tracking, capture, index, searching, maintenance, retention, retrieval, and final disposition of critical business records.
Adjust for potential safety, security, and compliance breaches.
Manage vendor relationships; maintain awareness of new technologies and determine the best course of action to obtain strategic advantage without subjecting the bank to undue risk.
Manage the development and maintenance of Records Management policies and procedures.
Recruit, train and develop staff to promote skill development and ensure adequate cross-training; direct and lead employees by ensuring that workloads are sufficient and meet the bank’s needs.
Perform other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills: Ability to read, analyze, write, and comprehend simple instructions, procedures, business correspondence, financial and other reports, and memorandums. Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations. Ability to respond in writing to customer complaints, regulatory agencies or members of the business community. Ability to effectively present information and respond to questions in one-on-one and group situations to managers, customers, clients, and other employees in the organization, and the general public.Ability to effectively present information to top management, public groups and/or boards of directors.

Education and/or Experience: BS/BA Degree required or6-8 years of work-related, on-the-job training, and/or vocational training. Legal records management experience required. Facility management outsource industry experience a plus. Working with technology organizations on the application of unstructured data into data warehouse concepts to make data in digital documents more searchable.

Computer Skills: MS Office programs

Certificates, Licenses, Registrations: PMP Certification a plus.

Other Qualifications (including physical requirements)

Strong oral and written communication and presentation skills.
Ability to relay technical information in business terms.
Operational knowledge of banking units and understanding of complex enterprise class network interactions and protocols.
Advanced problem-solving skills required to find solutions to problems that are technically complex and require collection, interpretation and analysis of data from diverse sources.
Ability to work independently with high productivity, accuracy, and sense of urgency.