Job Ads - Sales Operations

VP, Sales Operations

Help drive CrossBorder Solutions’ growth as part of the Sales team!

Who We Are:

CrossBorder Solutions is the global leader in technology-driven tax solutions for corporations. The Company’s AI driven; cloud-based tax technology solutions help tax departments navigate the increasingly complex global landscape. CrossBorder Solutions has created Fiona – the world’s most advanced AI tax expert – as human based approaches to tax compliance are stuck in the past. The Company is a hyper-growth start-up and has experienced over 200% year-over-year growth since its inception. The Company has just completed a $40 million Series B investment led by Insight Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies that are driving transformative change in their industries.

What You Will Do:

As the VP, Sales Operations you will be an integral part of the business and sales leadership team, tasked with bringing a data-driven framework to help guide the direction of our organization. You will do this by leading an experienced team in implementing the sales strategy, building and maintaining the infrastructure, and overseeing the analytics and optimization of the team’s performance. You will work to create alignment and implement various strategies to drive revenue at a rapidly growing SaaS company.

As the “go to” for sales you will be a core part of the Sales Leadership team, tasked with driving productivity in sales to its highest potential.

Here are some specifics:

Work alongside the VP of Sales to establish and maintain scalable processes within the sales and customer lifecycle in order to maximize revenue growth
Drive continuous improvement with our sales processes to optimize product and brand visibility
Coordinate, produce, and work with Sales and Management to ensure delivery of excellent proposals
Maintain reporting to track all key sales metrics and ensure the integrity of data
Manage/support the Customer Relationship Management (CRM) system and data
Serve as a subject-matter expert and a key point of contact on tools and processes within for the sales teams
Partner with Company Management to ensure business objectives are furthered by our sales operations and sales processes
Support leadership in understanding of pipeline, forecasts, retention, and other KPIs while bringing best in class sales strategy and planning techniques to support leadership in maximizing sales
Deliver and execute on strategic projects
Lead a team of Operations Associates

What You Will Need to Succeed:

Bachelor’s Degree preferred
6-8 years of Business Operations, Sales Operations and/or Finance experience
Proven track record of success in a sales capacity
Demonstrated ability to use reporting and decision-making skills to offer options and resolve problems in a variety of contexts
Previous senior level experience leading a large sales team
Self-motivated and able to work in a deadline-driven environment
Excellent communication skills, both written and verbal
Strong leadership and people management experience
Experience within highly cross-functional, fast-moving, entrepreneurial environments
Proficient in Microsoft Excel and Word

Director of Sales Operations

Reonomy

Reonomy leverages big data, partnerships and machine learning to connect the fragmented, disparate world of commercial real estate. By providing unparalleled access to property intelligence, Reonomy products empower individuals, teams, and companies to unlock insights and discover new opportunities.

Headquartered in New York, Reonomy has raised $128 million from top investors, including Sapphire Ventures, Bain Capital, Softbank, Primary Ventures, Georgian Partners, Wells Fargo Strategic Capital, Citi Ventures, and Untitled Investments. Our clients represent the biggest names in CRE, including Newmark Knight Frank, Cushman & Wakefield, Tishman Speyer and WeWork.

If you’re excited by growth, innovation and the ability to shape one of the biggest markets, join us as our journey is just beginning!

ABOUT THE ROLE:

Reonomy is looking for our first Director of Sales Operations! You’ll be an ambitious and driven leader responsible for building our Revenue Operations team. As our Director of Sales Ops you’ll be numbers focused and analytical in order to successfully support both the Sales and Customer Success teams, helping us attain the next level in excellence, deliver critical insights for leadership, and ensure we are best in class from an operational perspective. As our Director, you will build, hire and lead a team of SFDC and Systems Administration, Revenue Enablement, and Revenue Operations.

As Reonomy’s first Director of Sales Operations, you will lay the ground work, rolling up your sleeves and taking action to improve our Sales and Customer Success processes and results!

Responsibilities Include

Spearhead strategy development for our Revenue Operations function
Own the models for productivity and team planning, surfacing insights and recommendations to leadership based on these models and analyses
Lead roll out of major sales changes such as new pricing and packaging
Critically evaluate our current processes, overhauling these where necessary to drive efficiencies and improve team performance
Lead a process with our Revenue and Finance leadership to forecast Sales and CS revenue
Improve sales and CS productivity by simplifying processes and evaluating new tools, enabling our team to work smarter
Oversee monthly and quarterly commission payments for sales reps
Develop a plan to implement a systematic training program for on-boarding and up-skilling Account Executives
Implement cross-functional operational initiatives
Collaborate with our Business Intelligence team to take our analysis to the next level, as well as automate reporting

ABOUT YOU

7+ years of operations experience with 2+ years as a Revenue Operations/Sales Operations leader
Management experience
Proven analytical aptitude and the ability to synthesize and apply insights for impact
Proven ability to drive operational improvements and to improve Sales/Customer Success team results
Understanding of a high velocity Saas business model
Excel, Slides, SFDC experience

Manager- Sales Operations

Ascent Services Group

The Sales Operations Manager will work closely with Sales, Sales Training, and Marketing to support the Sales Team and facilitate all sales operations-related activities to help meet business objectives.

Essential Duties and responsibilities

Work with Internal and External partners to build best in class analytical and CRM sales tools.
Manage the CRM tools and other Sales Operations field tools including being the primary liaison with vendors and the subject matter expert for questions from the field-based team members.
Responsible for leading Fleet Management by developing, monitoring and refining all fleet operations.
Work closely with Sales Training on the development and roll-out of educational materials, sales reports and new systems.
Partner with the US Sales Leadership Team in preparation and review of Key Performance metrics, Business plans, Quarterly Business Reviews, Customer presentations
Proactively identify opportunities for improvement in the Sales process. Work closely with the field to identify the opportunities, develop an action plan, monitor execution and report out performance.
Drive the reporting process to provide accurate and timely reports to the field team and address specific questions in an effective manner.
Manage the development process of key sales force effectiveness metrics to be shared internally with the Sales organization and the Zogenix executive team
Work directly with Sales Leadership and field personnel in providing professional and timely sale operational support.
Ensure adherence to equipment, travel & expense policies and compliance with Sunshine Act Reporting.
Responsible for proper SOP documentation related to duties and responsibilities within the operations and support teams.
Lead any special projects with the goal of improving sales productivity

Core Competencies, Knowledge and Skill Requirements

PC literacy required; MSOffice skills (Outlook, Word, Excel, PowerPoint)

Communication & Interpersonal Skills

Excellent verbal and written communication skills
Ability to effectively collaborate in a dynamic environment
Comfortable in a fast-paced small company environment with minimal direction and able to adjust workload based upon changing priorities.
Demonstrated ability to work well within a matrix environment, and aptitude in establishing and maintaining relationships across the organization.
Proven project management skills to execute multiple projects with tight deadlines, including attention to detail and follow-through

REQUIREMENTS

Education

Bachelor’s Degree

Experience

A BA/BS and at least 5 years’ sales operations or related experience in the pharmaceutical/biotechnology industries.
Biotech and/or pharmaceutical launch experience in US market is required.
Demonstrated ability to manage vendors and service levels.

LEAD SALES OPERATIONS CONSULTANT

CenturyLink

The Lead Sales Operations Consultant will be responsible for managing the analytics, investigation, and sales recognition analysis and reporting for a specific sales region. The role will interface with sales teams, sales managers and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation.

Job Description

Designs/develops highly complex sales operations programs processes impacting service, support, or distribution.
Using broad sales operations & business knowledge, identifies issues & opportunities.
Acts as subject matter expert for customers & sales employees.
Provides analytical support to senior sales management to evaluate organizational effectiveness.
Makes recommendations to enhance productivity, sales revenues & collaboration between operations, sales, marketing, product, finance & distributors.
Ensures sales operations policies practices are reviewed revised as technology & business conditions change.
Manages high profile sales operations programs and projects
Develops/delivers training to customers & sales force. May visit customer site.
Leads project teams.
Creates very complex reports & account analysis.

Qualifications

Required

Bachelor’s degree equivalent education and relevant experience
6+ years of related experience

Preferred

Master’s degree
4+ years of related experience

Education

Alternate Location: US-Colorado-Broomfield; US-Florida-Apopka

Sales Operations & Deal Desk Analyst

BRAZE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019. The company has also been named on the Forbes Cloud 100, Inc. Magazine’s 2019 Best Places to Work, and Crain’s 2019 Best Places to Work in NYC lists.

WHAT YOU’LL DO

Act as a GTM subject matter expert on Sales Operations and Deal Desk processes, best practices, and systems (including Salesforce.com, DocuSign, and Conga Composer)
Assist the Sales Team in building non-standard or complex order forms and provide ad-hoc pricing guidance when required
Educate the Sales Team and train new Sales hires on Deal Desk operations to ensure that best practices, approvals, and procedures are properly followed and well documented
Review all deals to ensure that contract terms, billing information, and pricing is accurate and aligned with the data inside Salesforce
Proactively evolve and improve processes, tools, and automation to increase the effectiveness of the Deal Desk
Partner with cross-functional departments to learn and identify business needs and help facilitate the end-to-end deal process (e.g. deal structuring, approvals, and order management).

WHAT YOU’LL HAVE

You have 3-5 years of professional experience
You are tech savvy and proficient with Excel
You have knowledge of Salesforce.com, admin experience a plus
You have a proven ability to build strong, cross-functional working relationships with internal stakeholders (both in-person and globally)
You’re a self-starter and you enjoy learning new tools and skills on the job
You are organized and able to work on both long-term projects and requests requiring a quick turn around
You have an enthusiastic “roll-up” your sleeves attitude and you’re excited by a good challenge
Bonus PointsPrior experience working at a SaaS businessSalesforce Admin ExperienceExperience working with DocuSign and/or Conga Composer