Privacy

Career Clarifier LLC ( “Career Clarifier”, “Company,” “We,” “Our”) respects your privacy and is committed to protecting it through our compliance with this policy. This document details the types of information we may collect or that you may provide when you access, use or register with Career Clarifier’s website and mobile application (collectively “Services”) and our practices for using, maintaining, protecting and disclosing that information.

Please read this carefully to understand our policies and practices regarding your information and how we will treat it. By using or registering with our Services, you agree to this Privacy Policy. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates as it may change from time to time.

Information We Collect and How We Collect It

We collect information from and about users of our Services:

Directly from you when you provide it to us.
Automatically when you use the Services.

Information You Provide to Us

When you use or register with the Services, we may ask you to provide information by which you may be personally identified, such as your name, email address, telephone number, location, credit card information, and any other identifier by which you may be contacted online or offline ("Personal Information").

This information includes:

Information that you provide by filling in forms in the Services. This includes information provided at the time of registering to use the Services, using the Services, and requesting help.
If you complete a career quiz, questionnaire, or survey on one of our websites, we treat your responses and your results as confidential information. Employees of Career Clarifier may access your personality test data only for the purpose of assisting you with your account.
Details of transactions you carry out through the Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Services or receiving payment.
Records and copies of your correspondence (including e-mail addresses and phone numbers), if you contact us. We may also ask you for information when you report a problem with the Services.
Your responses to surveys that we might ask you to complete for research and development purposes.

Automatic Information Collection

When you download, access or use the Services, it may use technology to automatically collect:

Usage Details. When you access and use the Services, we may automatically collect certain details of your access to and use of the Services, including traffic data, location data, logs and other communication data and the resources that you access and use on or through the Services.
Device Information. We may collect information about your computer, mobile device and internet connection, including the computer or mobile device's unique device identifier, IP address, operating system, browser type, mobile network information and the device's telephone number.

Local Storage, Cookies, Web Beacons, and Tracking

Our Services use local storage and cookies, which are small text files that are intended to make the Services better for you to use. In general, cookies are used to retain preferences, store information for things like shopping carts, and provide tracking data to third-party applications like Google Analytics. You may, however, disable cookies on the Services. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser or doing your own web research on how to disable cookies.

Please note that linked third-party websites may also use cookies. We cannot control the use of cookies by these third-party websites. For example, when you link from our website or app to a third-party website, that website may have the ability to recognize that you have come from Career Clarifier by using cookies. If you have any questions about how third-party websites use cookies, you should contact such third parties directly.

We may also employ software technology known as “web beacons” or “clear GIFs,” which helps us keep track of what content on our service is effective. Web beacons are small graphics with a unique identifier that are used to track the online movements of Internet users. Web beacons are embedded in the web pages you review, so they are not stored on your hard drive. The web beacons we may use will not track or collect any personally identifiable information about you and they are in no way linked to your personally identifiable information.

The Services also use third-party analysis and tracking services to track the performance of our services, understand how you use our services, and offer you an improved and safer experience.

Use of Personal Information We Collect

We may use the information we collect from you in the following ways:

To set up your account with us.
To provide an analysis of your survey responses.
To perform transactions through the Services and third-party service providers.
To personalize your user experience and to allow us to deliver the type of content and offerings in which you are most interested, including sending you personalized job alert emails if you request them.
To deliver service messages and other services and content you request and send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages, and to enable user-to-user communication.
To conduct an aggregated analysis of the performance of our Services, including referral data if you arrive at our website from an external source.

All the data we collect at Career Clarifier is necessary for us to deliver the services you use. The amount we collect has been minimized wherever possible to respect your privacy.

Should you still disagree with the collection and processing of this data, we recommend you stop using our services or contact us at support@CareerClarifier.com to delete your account.

How We May Share Information We Collect

We may share personal information as follows:

We DO NOT share your personal information with third parties for their own marketing uses.
To provide to third party service providers that perform services on our behalf, such as third-party researchers to perform data analysis, and with third-party payment platforms to fulfill an order.
We may share information to respond to lawful requests and legal processes, and with banking partners as required by credit card association rules.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy, including they can not market products or services to you.
We may share information to protect the rights and property of Career Clarifier, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
We may share information with those who need it to do work for us, but we will first obtain your consent.
We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process personal information, we will either delete or anonymize it or, if this is not possible (for example, because personal information has been stored in backup archives), then we will securely store personal information and isolate it from any further processing until deletion is possible.

Security of Your Personal Information

The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number) on our Services, we encrypt that information using secure socket layer technology (SSL).

Career Clarifier takes reasonable security measures to protect your Personal Information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.

If you use a password on the Services, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please notify us immediately.

Your Data Protection Rights Under The General Data Protection Regulation (GDPR)

If you or a user are a resident of the EEA, you have the following data protection rights:

You may access, correct, update, or request deletion of your personal information.
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To exercise any of these rights, please contact us at support@CareerClarifier.com.

This Privacy Policy is effective as of, and was last updated on December 13, 2023

California Privacy Policy

In addition to the information contained in our General Privacy Policy (available here), California residents have the right to know and request access to their personal information collected, used, and disclosed within the past 12 months, and to delete their personal information in accordance with the California Consumer Privacy Act (“CCPA”). The instructions for submitting requests pursuant to the CCPA are below. Please note that these means are only for use by California consumers for which we have collected information on our own behalf. If we received your information solely during the course of providing services to another entity, such as a healthcare professional, your employer, or a career advisor, all CCPA requests should be directed to the entity or individual on whose behalf we collected or used the data (e.g., your psychologist, employer, career advisor, etc.). We will not discriminate against you if you choose to exercise any of your privacy rights under the CCPA.

How to submit a request to know, access, or delete?

If you are a California resident and you would like to submit a request to know, access, or delete your personal information, you can email your request to support@careerclarifier.com.

What happens after you submit a request to know, access, or delete?

Following a request to know, access, or delete your personal information, we must first verify your identity. We will take commercially reasonable steps to verify your identity, including verifying you via your current account with us or asking you to provide us with information matching the information we have in our files, such as your most recent purchase with us or credit card security code. If you wish to designate an authorized agent to make a request on your behalf, please indicate that when submitting your request, in which case we will require verification of both you and your agent’s identity and the agent’s authority to make a request on your behalf.

We will make good faith efforts to provide you with additional information or access to your personal information, or delete it when you request it, but there may be circumstances in which we need not comply with your request. For example, we are not required to delete personal information needed to provide a service we are contracted to provide (such as our assessment services), to detect fraudulent or illegal activity, for bookkeeping or tax purposes, or for legal purposes. Also, we are not required to provide additional information, access, or delete personal information where your identity could not be verified, where the information is protected health information governed by the Confidentiality of Medical Information Act or the Health Insurance Portability and Accountability Act of 1996 and Health Information Technology for Economic and Clinical Health Act, where the information would compromise others’ privacy or other legitimate rights, like intellectual property rights, or where the information contains legally privileged material. If we determine that your request should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.

Any requests that can be processed by us will be done so in no more than 45 days from the date we receive your request, unless we notify you that an extension is required. In case of an extended completion period, we will process your request in no more than 90 days from the date of your original request. Consumers are limited to two requests to know/access their personal information within a 12-month period.

Personal information collected, used, and shared within the past 12 months

California residents also have the right to know what categories of personal information we have collected from consumers generally within the past 12 months, where that information came from, the business or commercial purpose for the collection, and the categories of service providers and/or third parties with whom that information was shared. Below you will find a chart that sets this out for you. If you would like to know what categories of personal information we have collected about you specifically, please contact us as described in this Policy. Please note that these are categories of personal information as they are set forth under California law. We did not necessarily collect all of the specific pieces of personal information listed for any given person.

Who do I contact for more information or questions?

Effective date